Home

Terms of Service

Last updated: 6/11/2025

Acceptance of Terms

By accessing and using Nelly Collection's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our e-commerce platform developed by IMFA Solutions for Nelly Oumaima.

Use of Service

You may use our service for lawful purposes only. You agree not to use the service: (a) for fraudulent purposes, (b) to transmit or distribute harmful content, (c) to violate any applicable laws or regulations, (d) to infringe upon intellectual property rights, or (e) to interfere with the proper working of the service.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Prices are subject to change without notice. Payment must be made at the time of purchase through our secure payment system.

Shipping and Delivery

We aim to process and ship orders within 24-48 hours. Delivery times may vary based on location and availability. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

Returns and Refunds

Returns are accepted within 7 days of delivery for unworn items in original condition. Custom or personalized items cannot be returned. Refunds will be processed to the original payment method within 7-10 business days.

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Nelly Collection and IMFA Solutions. The service is protected by copyright, trademark, and other laws.

Limitation of Liability

In no event shall Nelly Collection, IMFA Solutions, or Nelly Oumaima be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of the Terms.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@nellycollection.store

Developed by: IMFA Solutions

Brand Owner: Nelly Oumaima